RETURNS AND WITHDRAWAL FROM THE CONTRACT

XTREME4X4.PL

If you are a consumer or an entrepreneur with consumer rights and you have made a purchase remotely, you have the right to withdraw from the contract without giving any reason within 14 days from the date of receipt of the shipment.

How to make a return?

1. Inform us about your withdrawal from the contract – you can send an e-mail to the following address: xtreme@xtreme4x4.pl or use the returns form.
2. Send the returned product no later than 14 days from the date of notification of withdrawal from the contract.
3. Please include a returns form or at least your order number and contact details in your package to speed up processing.

Return address

XTREME4X4.PL ŚWIERZ & ŚWIERZ JOINT STOCK COMPANY
7A Electric Street
21-040 Swidnik
E-mail: xtreme@xtreme4x4.pl
Tel.: +48 81 751 49 00

Return cost

The direct cost of returning the goods is borne by the Customer, unless we expressly inform otherwise in a given case.

Refund of payment

Refunds will be made immediately, no later than 14 days from the date we receive your withdrawal notice. We may withhold reimbursement until we receive the returned goods or provide proof of shipment, whichever comes first.

The refund also includes the cost of the cheapest standard delivery method offered by the store when placing the order.

When is a refund not due?

The right to withdraw from the contract does not apply in cases provided for by law, in particular when the subject of the order is:

• goods made according to the customer's specifications,
• goods intended to meet the individual needs of the customer,
• other products for which the exclusion of the right of withdrawal results directly from the applicable regulations.

Return form

The withdrawal form is available as a separate document/attachment. You can also send your own clear declaration of withdrawal to the following email address: xtreme@xtreme4x4.pl.