COMPLAINTS

XTREME4X4.PL

If the purchased product is inconsistent with the contract, damaged, or has a defect, you can file a complaint. We process complaints in accordance with applicable law.

How to file a complaint?

1. Send your application by email to: xtreme@xtreme4x4.pl or by post to our company address.
2. In the notification, please provide your details, order number, description of the problem and request related to the complaint.
3. If necessary to consider the matter, we may ask you to send photos of the product or to return the goods in question.

Complaint details

XTREME4X4.PL ŚWIERZ & ŚWIERZ JOINT STOCK COMPANY
7A Electric Street
21-040 Swidnik
E-mail: xtreme@xtreme4x4.pl
Tel.: +48 81 751 49 00

What should a complaint contain?

• name and surname or company name,
• order number,
• contact details,
• description of the problem identified,
• information about what you expect in connection with your complaint.

Deadline for response

We respond to complaints within the time limit provided for by applicable law.

Additional information

Detailed principles of the Seller's liability and the Customer's rights are specified in the Regulations of the online store and applicable law.